Frequently Asked Questions

We're excited to share that Waxberg's Walk Shoppe is changing its name to Stan's Shoes!

Along with a new name, we're giving the store a fresh new look with a remodel designed to create an even better shopping experience. You'll notice updated fixtures, improved displays, refreshed interiors, and exciting new features throughout the store.

While the store may look different, our commitment to helping you find the right shoes and delivering exceptional service remains stronger than ever.

For generations, Waxberg's Walk Shoppe has been a trusted destination for quality footwear and personalized service. The Midwest Shoe Merchants Family acquired Waxberg’s in 2022 and we have continued to evolve the Waxberg’s concept into our Midwest Shoe Merchants way of business. To make the experience more consistent and bring the best level of service to you, Stan’s Shoes will bring you a fresh experience. Visit Stan’s Shoes in Wisconsin or Illinois and let us get your feet ready for whatever your next journey is! 

For most customers, very little will change.

You'll continue shopping with the same knowledgeable team, finding many of the same trusted brands, and receiving the personalized service you've come to expect. The biggest differences will be a refreshed store environment and exciting enhancements to your shopping experience.

No. Waxberg's has not been sold.

Midwest Shoe Merchants acquired Waxberg’s Walk Shoppe in 2022.  Two family businesses with the same values and mission of improving all of our lives from the ground up. As the Midwest Shoe Merchants and Stan’s Shoes, we will continue to grow and evolve your experience. 

The transition to Stan's Shoes will take place over the coming months as we complete updates throughout the store. You'll start seeing new signage, updated branding, and improvements throughout the store as we move toward our grand reopening celebration this fall.

Stay tuned for updates and special events as we get closer to launch!

We plan to remain open throughout most of the remodeling process so we can continue serving our customers.

There may be temporary adjustments to certain areas of the store while improvements are being made, but we'll work hard to minimize any inconvenience.

Absolutely!

You'll continue to find many of the trusted footwear brands, styles, and products you've come to rely on. In fact, we're excited about opportunities to expand our assortment and introduce even more great products in the future.

Yes! Existing Waxberg's gift cards will continue to be accepted at Stan's Shoes.

Yes! Solemate Rewards and your Rewards will remain! 

You'll continue earning points, receiving rewards, and enjoying the benefits of being a SoleMate Rewards member. If you are a Solemate Rewards Member, your points, rewards, purchase history, and account information will transfer automatically. No action is required on your part.

Yes! Any rewards you've already earned will remain available and can be redeemed just as they are today.

No. Your existing account will continue to work, and you'll be able to access your information as usual.

No updates are required at this time. If anything changes in the future, we'll make sure to let you know well in advance. Please always update us on any changes in your information so that we can best communicate with you! Email [email protected]

We're investing in the future of this store, and we can't wait to share it with you!

Customers can look forward to:

• A completely refreshed store environment
• Improved product displays and shopping experience
• Exciting store updates and enhancements
• Grand reopening celebrations and special events
• New opportunities to engage with the Stan's Shoes community

This transformation is all about creating an even better experience for our customers while staying true to Waxberg's legacy and what made the store great in the first place.

The things that matter most. You'll still find:

• The same friendly and knowledgeable team
• The same commitment to personalized fitting and service
• The same dedication to helping you find the right footwear
• Many of the same trusted brands and products
• The same SoleMate Rewards Program
• The same commitment to supporting our local community
• The same family ownership

While our name and appearance are changing, our mission remains the same: Improving lives from the ground up.

We can't wait to welcome you to Stan's Shoes!